Your Account - Sandy Springs Music

Accessing Your Lessons!

Purpose of having an account:

Logging in:

Log into Acuity by clicking "Log in" in the top right corner of the Acuity page
Your username is your email you gave us
Your password is "ssm" unless you created an account with a different business
Text us at 404-476-6875 if you need to sync your account with a pre-existing account
In your text, state your name, email, and that you need us to forward you several of your client appointment confirmation pages
With each confirmation page, by clicking on it, it will associate your account with your lesson
Once you've clicked on a few of these, the front desk should get the option to link all upcoming lessons to your account

Step 1: Log in

Step 2: View Lessons

Step 3: View $ on account

Step 4: Cancelling a Lesson

Teachers love reading the forms so they can prepare and give you a much better lesson! It also allows David and Erin, the owner and director, to see what students are interested in so we can tailor the business to meet your needs better and better!

How to book a lesson (based on instrument)

Go to Sandyspringsmusic.com

Scroll down to click on your instrument

Click whether you’re a beginner or int/adv

Once you’ve clicked “book”,

You will now have the option to add 30 minutes to your lesson.

Click “Select” next to “Any Available” or click on a teacher you prefer

The calendar will now appear for you to choose your day and time

When you click a time, a dropdown menu will appear:

“Continue”
“Add a Time…”
“Recurring…”

Choose “Continue” to just book one lesson

Choose “Recurring” and the number of times you want to repeat the lessons – you can only repeat as many lessons as you have already paid for

If you are a subscriber, you can repeat however many you have paid for with your initial subscription, then send us a text or email that you’d like the lessons to go until the end of the year or whatever works for you

Creating a 60min lesson, and recurring lessons

For a 60 minute lesson, refer to step 5 above

For recurring lessons, refer to step 8 above

Using your code to book a lesson

You may accrue up to 3 makeup lessons during a payment cycle during a subscription.

After completing the steps above, click “Continue”
Fill out the intake form
1. Only the red asterisked items are required – no need to fill in details if we already have your information
Scroll down to the payment options
Click “Redeem Package or Gift Certificate”
Enter the same Email address you use for your lessons
If there is an error, it’s likely due to:
1. Your code has already been used (this could be a mistake on our end, if we applied your code to future lessons)
2. You are no longer subscribed and your code expired
3. You have tried to book more lessons than your code has money for

5920 Roswell Rd. Suite D-201

404-476-6875

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